Shipping Policy
| Category | Details |
| Free Shipping | Available for all the prepaid orders |
| Shipping Charges | ₹150 for all the cash on delivery orders |
| Delivery Time | Domestic: 5–7 business days; International: Minimum 15 days |
| COD Availability | Selected pin codes in India |
| Replacement Policy | 7 days from delivery for damaged or defective items |
| International Shipping | Applicable on all orders, minimum 15 business days. |
| Customer Support | Email: ekaghrahome@gmail.com |
At Ekaghra Home, we are committed to delivering exceptional service from the moment you place your order until it arrives at your doorstep. Please refer to the details below for a seamless and transparent shopping experience.
Shipping Across India
We ship across India and provide Cash on Delivery (COD) as a payment option. We encourage our customers to use secure online payment methods for a faster and more convenient experience.
Shipping Charges
| Order Total | Shipping Charges |
| Prepaid Orders | FREE |
| Cash on Delivery Orders | ₹150 |
We strive to deliver your order within 5–7 business days from the date of purchase. Delivery times may vary depending on your location, distance, and our logistics partners.
While we make every effort to ensure timely delivery, Ekaghra Home is not liable for delays caused by courier companies or postal authorities. However, our support team will assist you in tracking your order in case of any delay.
Your order may arrive in multiple packages depending on product availability or location, but you will be charged only one shipping fee per order.
Tracking Information
Once your package is shipped, you will receive an email with tracking details so you can monitor your order’s progress until it reaches you.
DOMESTIC DELIVERY
We aim to deliver orders within 5–7 business days across the country. Our logistics team ensures quick processing and dispatch to avoid delays.
International Shipping
For international customers, estimated delivery time will be a minimum of 15 days, depending on destination and customs regulations.
Replacement Policy
At Ekaghra Home, we take great pride in the quality of our products. If you receive a damaged or defective item, you may request a replacement within 7 days of delivery. To initiate a replacement, please contact our customer support team — we’ll guide you through the quick and hassle-free process.
Need Assistance?
For any queries, special delivery requests, or concerns, feel free to contact us at:
Thank you for choosing Ekaghra Home. We look forward to serving you with excellence and exceeding your expectations every step of the way.